Terms and Conditions

Welcome to Little French Heart and thank you for shopping wity us.

These Terms and Conditions apply to your use of our website and outline the basis on which we provide our products and services. By using our site or making a purchase, you agree to these terms.

1. About Us

Little French Heart is an Australian-owned boutique curating heirloom-quality fashion, toys, gifts, and homewares from France and beyond.
Website: www.littlefrenchheart.com
Email: bonjour@littlefrenchheart.com
ABN: 34784519144

2. Using Our Website

By using our site, you agree to:
• Use it for lawful purposes only
• Not reproduce or misuse content or imagery
• Not attempt to interfere with our site’s functionality or security

3. Products & Availability

We strive to ensure product descriptions and images are accurate.
Please note:
• Colours may appear differently on screens
• Some products are handmade and may vary slightly
• All products are subject to availability

4. Pricing & Payments

All prices are in Australian Dollars (AUD) and include GST.
We accept:
• Visa / Mastercard
• PayPal
• Afterpay (where available)

Prices are subject to change without notice but confirmed orders will not be affected.

5. Shipping & Delivery

We ship worldwide from Australia.
Dispatch time is typically 1–3 business days.
Shipping timeframes vary by destination.
Please visit our Shipping & Delivery page for full details.
We are not responsible for international customs duties, delays or parcels lost in transit — but we do everything to assist you to ensure you have a high quality shipping experience.

6. Returns & Exchanges

We accept returns and exchanges within seven days of delivery, provided items are:
• Unused, unwashed, and in original condition
• In original packaging including tags

Return shipping is at the buyer’s expense.
Please note:
• Sale items, personalised items, and some hygiene products (e.g. teething toys) are final sale
• For full details, visit our Returns Policy

7. Gift Cards & Discount Codes

• Gift cards are valid for two years from date of purchase
• Discount codes must be entered at checkout and cannot be applied after an order is placed
• One discount code per order unless otherwise stated

8. Intellectual Property

All content on our site — including images, designs, copy, and logos — is the property of Little French Heart.
You may not reproduce or use any content without prior written consent.

9. Privacy

We care deeply about your privacy.
Your data is collected and used in accordance with our Privacy Policy.
We never sell your information and only share data when necessary to complete your order.

10. Limitation of Liability

We do our very best to provide a smooth and enjoyable experience. However, Little French Heart is not liable for:
• Losses from misuse of the website
• Delays caused by third-party carriers
• Any indirect or consequential loss arising from product use

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be handled within this jurisdiction.

12. Contact Us

We’re always happy to help.
📧 hello@littlefrenchheart.com
🌍 www.littlefrenchheart.com